Heritage Inn · Wagga Wagga
FAQ
Before You Book
Frequently asked questions
Everything guests usually want to know before staying with us.
Standard check-in time is 2 PM unless prior arrangements have been made. Please call (02) 6921 4099 if arriving after 9 PM.
Yes. Free on-site parking is available directly outside your room, at no extra cost, for the duration of your stay.
Yes, every room at Heritage Inn is non-smoking. A cleaning fee applies if evidence of smoking is found in a room — see our Damages policy below.
Yes. Every room includes a kitchenette with a microwave, fridge, electric kettle and basic kitchenware, so you can put together a simple meal without eating out.
We don’t run a full room service menu, but breakfast can be arranged to be served to your room — just let reception know the evening before.
Yes, complimentary WiFi is available throughout every room and common area of the property, fast enough for work as well as streaming.
Yes. Guests are welcome to use our outdoor pool and the shaded BBQ courtyard beside it throughout their stay, weather permitting.
Heritage Inn is on Edward Street, a short stroll of around four minutes to the Wagga Wagga CBD — close enough to walk in for shopping, dining or a business meeting.
No, we do not allow pets in any of our guest rooms or on the indoor property.
Please Read Before Arrival
Hotel Policies
Thank you for choosing to stay at Heritage Inn Motel. We hope you enjoy your stay and ask that you please respect the following policies while staying with us.
Please Tidy Your Rubbish
We ask that guests place all rubbish in the bins provided in each room and around the property, rather than leaving it on balconies, in the courtyard or beside vehicles. It keeps the grounds pleasant for every guest and makes housekeeping’s job much easier between stays.
Extra Occupants
Each room rate is quoted for a set number of guests as shown at booking. Any additional occupants beyond that number, including infants requiring a cot, must be declared prior to arrival and will incur an extra charge per person, per night. Undeclared extra guests may be charged on-site or asked to book a larger room.
Late Check-out
Check-out time is 10 AM. If you’d like to stay in your room later than this, please ask reception in advance — a late check-out until 12 PM may be arranged where availability allows, subject to an additional fee. Rooms not vacated by 10 AM without a prior arrangement may be charged for an additional night.
Damages
Guests are responsible for the condition of their room and its contents for the duration of their stay. The following will incur a cleaning or repair fee, charged to the card held on file:
- Smoking inside rooms — every room is non-smoking; a deep-clean fee applies if smoking is detected.
- Bed wetting or soiling — a linen replacement and cleaning fee applies to soiled mattresses, linen or furnishings.
- Damage to furniture or appliances — repair or replacement is charged at cost.
- Lost room keys — a replacement fee applies for lost or non-returned keys.
We understand accidents happen — please let reception know as soon as possible so we can sort it out fairly and quickly.
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